
Grocery supplier reduces data retrieval time by eighty percent
A leading grocery supplier transformed their data access operations with an AI-powered Q&A system that enables voice and text queries, eliminating manual database searches and dramatically improving sales team efficiency.
The Challenge
Modern enterprises accumulate vast amounts of structured and unstructured data, including databases, emails, messages, and documents. Retrieving relevant information quickly is crucial for daily operations but remains a complex challenge. Traditional query implementation is time-intensive, requiring custom-built interfaces and backend APIs that connect different applications.
A leading grocery supplier struggled with inefficient data retrieval that was slowing sales operations. As one senior sales rep noted: "I spent hours manually pulling data from multiple systems for simple inquiries. It was frustrating and time-consuming."
Key Pain Points:
- Slow access to critical business data (orders, suppliers, inventory, pricing)
- Dependence on manual database queries requiring ongoing development support
- Sales reps lacked real-time insights for quick decisions
- Administrators manually processed over 100 daily emails, repeatedly searching past records
The Solution
Yearling AI built an AI-driven data retrieval system, seamlessly integrated as a microservice on Google Cloud Platform (GCP). The solution allows users to ask questions in natural language through text or speech and instantly retrieve relevant information, eliminating manual database queries.
AI-powered search using NLP, Knowledge Graphs, and CypherQL ensures accurate results. Automated email responses extract answers from past inquiries, reducing administrative workload. With a microservice architecture, the solution integrates effortlessly into existing systems.
How It Works:
The Results
The AI-powered solution transformed data access operations for the grocery supplier, enabling instant access to critical business insights and dramatically reducing administrative workload.
Customer Benefits:
Project Overview
Technologies Used
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